Our diffuser uses waterless cold-air diffusion. Pressurized air atomizes fragrance oil into a fine, dry mist without using water or heat, allowing the scent to disperse efficiently throughout your space.

Coverage depends on the diffuser model, room size, ceiling height, airflow and intensity setting. For the best performance, choose a diffuser rated for at least the size of the area you want to scent.

The scent intensity is adjustable. Use a lower setting for a subtle background fragrance or increase the output for a stronger, more noticeable hotel-style scent.

No. The diffuser is completely waterless and atomizes fragrance oil directly. There is no water tank to refill and the fragrance is not diluted with water.

No. Cold-air diffusion uses pressurized air rather than heat to atomize the fragrance oil into a fine mist.

You may hear a light operating sound while the diffuser is actively atomizing fragrance. The sound stops between diffusion cycles.

Keep the diffuser upright in an open area with good airflow. A central location allows the fragrance mist to circulate more evenly throughout the room.

Oil consumption depends on the intensity setting, daily operating time and diffuser model. Lower settings and shorter schedules use less oil, while stronger settings and longer scenting periods increase consumption.

You should begin noticing the fragrance shortly after the diffuser starts operating. Larger spaces can take longer to reach an even scent level throughout the entire room.

Yes. The fragrance output can be adjusted to suit your room size and scent preference, from a subtle background scent to a stronger hotel-style fragrance.

Only use fragrance oils suitable for waterless cold-air diffusers. Oils that are too thick or not formulated for atomization can reduce mist output, leave residue or cause buildup inside the diffuser.

Scent is personal. If your fragrance is not what you expected, contact our support team and we will help you find the best available solution.

If your diffuser model supports scheduling, you can choose when it runs and when it stops. This helps maintain consistent fragrance while reducing unnecessary oil use when scenting is not needed.

The diffuser does not need to release fragrance continuously. It uses controlled diffusion cycles to maintain scent while helping manage fragrance oil consumption.

Regular cleaning helps prevent fragrance residue from building up inside the atomizer and keeps scent output consistent. Clean the diffuser according to the care instructions, especially when switching between different fragrances.

No. Always keep the diffuser upright while fragrance oil is installed. Tilting or laying the unit on its side can allow oil to enter internal components and may cause leakage or damage.

Use the diffuser only as directed and in a properly ventilated space. Keep the diffuser and concentrated fragrance oils out of reach of children and avoid direct contact with the oils.

Animals can have different sensitivities to fragrance ingredients. Use the diffuser in a ventilated area, keep concentrated oils out of reach, and consult your veterinarian if you have concerns about a specific pet or fragrance ingredient.

No. A subscription is not required to purchase or use your diffuser. You can simply order fragrance oil whenever you need more.

No. There are no required long-term contracts or minimum purchase commitments. You only purchase what you choose to order.

No. One-time purchases do not automatically renew. You are only charged again if you place another order or actively choose an optional recurring purchase option.

You have up to 100 days to try your diffuser at home. If it is not right for you, contact us within the guarantee period to request a return in accordance with our return policy.

Your diffuser is protected for 365 days from the date of purchase against covered manufacturing and mechanical defects. If a covered issue occurs, our support team will help troubleshoot the problem and arrange the appropriate solution.

Contact our support team with your order number and a description of the issue. We will help troubleshoot the diffuser and, if the issue is covered by your 365-Day Diffuser Protection, assist with the appropriate replacement or solution.

Yes. We offer free shipping on all orders.

Delivery time depends on your location and the shipping service used. Once your order has been processed and shipped, you will receive tracking information by email.

Yes. As soon as your order ships, we will send you a tracking link by email so you can follow your delivery.

Contact our customer support team with your order number and a short description of what you need help with. Our team will review your request and help you find the appropriate solution.

Contact us as soon as possible with your order number and clear photos of the damaged product and packaging. Our team will review the issue and help arrange the appropriate replacement or solution.